WhatsApp guides for small businesses
How to answer, sell and take bookings on WhatsApp without living on your phone. Written for shops, salons and restaurants, with messages you can copy.
How to automate WhatsApp replies
Set up greeting messages, away messages and quick replies in WhatsApp Business, see where they stop, and when an AI chatbot is worth it. Step by step.
7 min read
WhatsApp automation for small businesses: where to start
What a small business should automate on WhatsApp first: daily questions, orders, bookings and follow-ups, plus three ways to do it, compared.
6 min read
AI chatbot for WhatsApp Business: how it works and how to choose one
How an AI chatbot for WhatsApp Business works, how it differs from a menu bot, and the questions to ask before you let one talk to your customers.
6 min read
WhatsApp AI agent: what it is and how it differs from a chatbot
A chatbot answers messages. A WhatsApp AI agent finishes the job: it takes the order, books the time, follows up and knows when to hand over to you.
5 min read
WhatsApp auto reply messages for businesses in Africa
WhatsApp Business greeting and away messages to copy, in English, Swahili, Pidgin and French, plus payment lines that stop scams.
6 min read
A WhatsApp booking bot for salons in Kenya
How salons and barbers in Kenya take WhatsApp bookings automatically: prices, free times, reminders and M-Pesa, in English or Swahili.
5 min read